Complete Prime Residential Manchester

I have been thoroughly impressed with this agency, particularly after recently moving to a new address. From the outset, they demonstrated a high level of professionalism and were consistently quick to respond and efficient in handling any matters that came up. A special mention must go to my house manager, Ryan, who was exceptionally helpful and made the entire experience smooth and stress-free. I would not hesitate to recommend this agency to anyone looking for a reliable and attentive letting service.

Ryan Coucill was introduced to me by my friend whose property has been managed by Ryan for over 5 years. We have Ryan to put my new property to the market. Ryan is very attentive, professional, responsive and reliable. He provided us a full service solution of furniture package, installation and decoration for my new property and made it ready to put in the market nicely and quickly. He keeps updating us of any progress which we highly appreciated. And now my property has been rented out. We would recommend Ryan and Complete Prime Residential to those who needs property letting and management specialist.

I had a very disappointing end-of-tenancy experience with Complete Prime Residential, particularly with the handling of our deposit dispute by Chrystalla Kaila. After a 3-year tenancy, we were presented with a £448 deduction claim for “deep clean and repairs”, despite the invoice containing only a single non-itemised charge with no breakdown of cleaning, repairs, disposal, blinds, or maintenance costs. What was particularly disappointing was that several issues later relied upon in the check-out process had already existed at check-in and had been formally reported by us at the start of the tenancy by email with photographic evidence, including damage to furniture and cracked fridge shelving. Despite this, these issues were still raised during the deposit dispute as if they had been caused during our tenancy. I found this both unfair and highly unprofessional. Throughout the process,

During my tenancy at Park Rise, Andie Wolstenholme has been incredibly helpful and available on hand to quickly resolve any queries or matters with his immaculate, professional and timely communication. Hats off to Andie for his assistance all through my tenancy. He's been truly fab from the very start.

Complete Prime Residential Ltd. has managed my apartment for around three years, and I can confidently say they are a highly professional and reliable company. During this time, I have mainly dealt with Ben Pearson, who has always been diligent, responsive, and extremely helpful. I’ve also had some interactions with Ryan Coucill, who has likewise provided excellent support and assistance whenever needed. Overall, I’ve been very satisfied with the service provided by the team.