Hyde Park Estate Agents - Kay & Co

Kay & Co, and in particular our agent Thomas Syms, gave us a genuinely exceptional experience and lots of memorable moments. We had been searching for our first home for a few years, viewed literally thousands of properties, and met hundreds of agents along the way - so we have a real basis for comparison, and Thomas stood out as probably the most professional and exceptional of all of them. In fact, after our very first viewing with him, my partner turned to me and said she had a feeling this was the agent who would help us find our first home. She was right - though, fittingly, it wasn't even the property we first viewed with him that we ended up buying. When we made an offer Thomas negotiated fiercely on our behalf and secured us the exact conditions and timing window we were hoping for. What set him apart, though, was how he did it: he operated in full transparency throughout, an

Kay & Co provided us with an excellent experience, especially thanks to our agent Thomas Syms. He was highly professional, always responsive and very quick to answer all our questions with clear and helpful explanations. He organised viewings efficiently, was always on time and demonstrated not only a very good knowledge of the property and the area, but also strong experience in the local real estate market. Thomas has a deep understanding of all stages of the process and supported us at every step, from arranging viewings and negotiating terms to signing documents and closing the deal. He carefully took our specific circumstances and requirements into account, offered practical, experience-based advice and helped us find solutions whenever any issues arose. Even after completion, he continued to assist us when we had additional questions. Communication with him was always easy, frien

We have had a great experience buying a property through Thomas Syms at Kay & Co throughout what turned into a particularly challenging transaction. The exchange process was far from straightforward but Thomas was great from beginning to end, taking it upon himself to coordinate the various parties, keep everyone informed and continually push things forward. His persistence and hard work undoubtedly played a significant part in getting the purchase over the line. Thomas is always positive, cheerful and incredibly responsive. Nothing ever seemed too much trouble, and he was always willing to pick up the phone, chase an update or offer reassurance when things became frustrating. We are very grateful for everything he did and would have no hesitation in recommending him and Kay & Co to anyone looking to buy or sell a property.

Isabel Watson dealt with our flat sale alongside Camilla. Isabel was professional at all times and pushed the transaction to a successful completion despite tight timescales. Isabel was always up-to-date on the latest position, and even contacted me on Sunday prior to completion to check everything was in place - great work, thanks.

Had a really positive experience with Thomas Syms. He kept us informed more so than our solicitor on the sale of our property and was helpful in each step. Would highly recommend his services for future sales! Thank you Thomas!