L Real Estate

Honestly this has been one of the best property management experiences I’ve ever had in Australia. The team is super responsive, professional, and actually really easy to deal with, which is pretty rare in this industry. Whenever there’s been an issue or request, they always get back to me quickly and follow things up properly instead of just leaving things hanging. Everything has been explained clearly and they keep me updated at every step, which I really appreciate. Even during the more complicated situations like inspections, maintenance, or lease matters, they handled everything smoothly and made the whole process stress-free. You can tell they genuinely care about both tenants and landlords, which makes a huge difference. Overall, I’m really impressed with their service and communication. Definitely the most reliable and well-organised agency I’ve dealt with so far. Highly recom

Outstanding Service & Amazing Result. Working with Faye Wang was an absolutely outstanding experience from start to finish. I couldn’t be happier with the result she achieved for the sale of my Melbourne CBD apartment at 2202/200 Spencer Street. What impressed me most was Faye’s professionalism, efficiency, and strong understanding of the market. Despite the current challenging property market conditions, she secured an offer within just one week of listing the property — and achieved the highest sale price for the same apartment layout in the entire building. That result truly exceeded my expectations. Throughout the whole process, Faye was proactive, responsive, honest, and incredibly dedicated. She kept me informed every step of the way and made what could have been a stressful experience feel smooth and effortless. I highly recommend Faye to anyone looking for a knowledgeable, har

I had the absolute best move-in experience completely thanks to Amber for showing so much dedication in helping me through every step of the lease, her communication and ability to manage solutions to anything I came across along the way is what made me have such an easy and smooth transition into my new place. I’m very appreciative and couldn’t be more thankful!!

This is the most unprofessional real estate agency we have dealt with. They were terrible in communicating with us regarding repairs for urgent matters, like hot water services. They refused to reimburse us for repairs until we threatened to go to VCAT. They were completely ignorant of the tenancy laws in Australia, and tried to tell us that not having access to hot water was an inconvenience and that the property was habitable. They also tried to scam us out of our bond, luckily we took pictures and had time stamps of marks on the wall, but they took $20 out of our bond as the balcony light didn’t turn on - which is not a tenant caused issue. They would not respond to emails regarding our urgent repairs, and would instead send emails to complete virtual inspections and if we didn’t do it by a certain time, they would take further action. Completely unprofessional, we also looked up the

Scam company!! We already hired their recommended cleaning service when we moved out, yet a week later they tried to charge us for mosquito marks on the ceiling. How are we supposed to control whether mosquitoes fly onto the ceiling? They also attempted to charge us for furniture that never even existed. If we hadn’t taken a video when we moved in, we would have been seriously ripped off. Extremely unprofessional team. Definitely not recommended. Unless you have extra money you’re willing to throw away.