Lovett Edinburgh

We had an outstanding experience working with Ben at Lovett Edinburgh. From start to finish, he was incredibly friendly, professional, and consistently went the extra mile to ensure everything ran smoothly. Ben helped us rent out our premium apartment in the New Town, and his expertise really showed. He secured excellent tenants who not only met but exceeded our expectations, achieving rental rates above market level. His communication was clear and proactive throughout, which gave us real confidence in the process. On top of all that, Ben is a pleasure to deal with - charming, personable, and clearly takes pride in his work. He’s always impeccably dressed, presents himself with real polish, and yes - it doesn’t hurt that he’s rather handsome too. A true professional in every sense. We wouldn’t hesitate to recommend him to anyone looking for a first-class lettings experience.

Lovett has been incredibly easy and straightforward to work with from the very beginning. I found my property online on a Sunday morning, and by the next day my deposit was paid and the tenancy agreement was signed - a really smooth and efficient process. The apartment itself is fantastic, and I genuinely see it as my long-term home. Ben is incredibly hardworking and always keeps me updated with important information. He’s been very helpful whenever I’ve raised any issues, and everything has been dealt with quickly and professionally. I’ve been living here for over two months now, and I can honestly say Lovett is one of the easiest and friendliest property agencies I’ve dealt with. Their portfolio of properties is also very strong and aesthetically appealing.

Leaving a 5* review as I would recommend the properties Lovett lets (I cannot speak about sells as I only looked at the letting properties). Additionally, once I arrived here, Ben and his team were so helpful with the move in. Ben accommodated the fact that I was looking from overseas and that this process would be a bit different than if I could be in person. He was also patient with my learning curve about letting in Scotland. The one hurdle we faced was communication about various little details, but that’s likely due to the fact that all of this was done 5 time zones apart. Despite the stress of an overseas move and having selected this flat without having been in it, Lovett (and Ben’s) videos and photos made me confident in my choice. It’s only been just over a week since we (me and my furbaby) arrived and it’s already feeling like home! Thanks Lovett!

Moving house can be incredibly stressful, but Ben made the whole process feel easy and manageable from start to finish. His communication was excellent, always prompt, clear and reassuring, and he was consistently understanding, personable and professional. What really stood out was how he goes above and beyond to solve problems, he’s genuinely so good at what he does it’s like it’s second nature to him. I couldn’t have asked for a better experience — highly recommend.

Excellent service from start to finish. The team (in my instance, Ben Clarke) was professional, responsive, and made the whole process of finding and securing my flat in Edinburgh smooth and stress-free. They were always available to answer questions and kept everything moving efficiently. Highly recommended!