Real Estate of Melbourne

Title: Outstanding Service from Rob! I recently had the pleasure of working with Rob as my rental agent, and I cannot express how satisfied I am with his exceptional service. From the beginning of the renting process to the end, Rob has proven to be incredibly responsive, friendly, professional, and, above all, helpful. Rob's responsiveness stood out, making communication a breeze. He promptly addressed all my queries and concerns, demonstrating a level of professionalism that made the entire renting experience seamless. His friendly demeanor made interactions enjoyable, creating a positive atmosphere throughout the process. What truly sets Rob apart is his dedication to providing top-notch assistance. He went above and beyond to ensure I felt comfortable and well-informed at every step. His commitment to customer satisfaction is evident, and it made the entire renting journey stress-

We could not be more impressed with Rob Gillies and Real Estate of Melbourne. From our first discussion about managing our rental property, Rob has been an invaluable source of advice and information about how to improve and market our house. His video and photos captured the unique essence of the property and helped us find excellent tenants in a very short time-frame. It is such a relief to have an agent who is readily available, easy to communicate with and always follows through on any issues. In addition, Rob has a deep understanding of the complexities of residential tenancy and we greatly appreciate his expertise. We are very happy to give our highest recommendation for Rob Gillies and Real Estate of Melbourne.

Rob & Joey are a team, they’ve been managing my properties for over a year now. We have had tenancy issues in between which were dealt with professionally, resulting in an amicable resolution. Much appreciated it. They’ve shown skills in negotiation, and taking action when the time was right to execute, whether finding a new tenant or to maintain current tenant. Always responsive and clear with communication. Professional and trustworthy.

Rob Gillies of ROEM recently assisted me and my daughter to rent her apartment in Fitzroy as she is moving overseas. We spoke to several agents and it was immediately apparent that Rob was on top of his game and we decide to proceed with him. We found his advice on the market, tenancy law, what to leave in the apartment, arranging of cleaning contractors extremely helpful and everything went without a hitch. He achieved letting goals within a month for a demographically expensive apartment and his service post the letting continues to be impressive. Would thoroughly recommend Rob and ROEM if you are looking to let your property.

We have known Rob Gillies on a professional level for well over 10 years now. He has been the managing agent at our inner-city rental properties and for that whole time, during which we have had nothing but excellent service. Rob’s knowledge and professionalism in the field is second to none and his level of communication is beyond excellent. He always keep us well informed with the status of our property (leasing, re-leasing, maintenance, tenant communications) and he is prompt and efficient with communication. Rob has a hands-on approach in that any property related issues or queries that arise are addressed immediately and he provides honest, sensible and achievable solutions. To his credit, he always follows up with a phone call, a personal touch so lacking in today’s business interactions, which really sets him apart. We have trusted him with managing our properties for many yea