Ivory Escapes Luxury Serviced Apartments

I had a great stay at the apartment in Chamberí with Ivory Homes. The apartment itself was excellent, very comfortable, clean, and exactly as expected. The neighborhood is one of the best parts — Chamberí is such a beautiful and vibrant area with great restaurants, cafes, and an authentic Madrid feel while still being very central. The entire experience was smooth from start to finish. Jennifer made the check-in process easy and welcoming, and Marizza was extremely helpful during check-out. Communication throughout the stay was great, and everything felt very organized and professional. I would absolutely stay here again and highly recommend it to anyone visiting Madrid.

I rented an apartment managed by this agency on Calle Don Ramón de la Cruz from August 2025 to June 2026, together with my flatmate. Rent was €2,795 a month. Writing this so future tenants know what to expect. The apartment had a humidity problem that was documented in August 2025, before we even signed. Nobody told us. We reported the wet wall in our first month. By January there was visible mold. It took a burofax and a signed settlement agreement to get actual repairs done, which happened at the end of March. A few weeks later the same wall was bubbling and cracking again through the fresh paint. The repair failed and we lived with that wall for our entire stay. Along the way we dealt with around fifteen visits from technicians, inspectors and contractors. People kept ringing our doorbell unannounced even after the agency promised us in writing that every visit would be arranged in ad

I had a really amazing stay with Ivory Homes for almost 2 years. The apartment is really well equipped, beautifully furnished, the e attention of the manager is very good and always provided prompt responses. I would recommend this agency to all internationals wanting an all in one , hassle free renting experience.

The appointment was fully furnished very comfortably with stunning views and the staff are very helpful to solve any issues, also the location was very convenient to shops and restaurants and public transport. Definitely will check it out next time I’ll be in Madrid most definite 5 out of 5

Ivory Escapes has high quality apartments to rent at great locations in Madrid. What makes them truly special is their team of people: they make the entire process as easy and online as possible. Daniela, Erika, Carlota, and Linda are wonderful to work with and are with you throughout your stay. They make sure everything is as advertised and they go above and beyond - whether it's arranging maintenance or replacing things...everything just works. If you're planning to stay for several months or longer in Madrid, this team will make Madrid an even better experience for you.