North Pacific Property Management

This company is heartless. I did an open adoption young. The adoptive parents of my children were both killed in a horrible car crash, leaving my babies to come back to live with me unexpectedly. When trying to move we found a house that we loved. It was the first time I have seen my daughter smile since the accident. We were denied by the new property management based on false claims by a property manager who wasn’t even with us through the three years we have lived at this property. By the way we haven’t been able to shower in the second bathroom due to an outdated water heater that only allows for a 5 minute shower. Mind you we pay around $3,000 a month for this property. We will have to use old references to move and are clearly unliked by the new property manager when we had a great relationship with the previous. We as a 4 person family are now crammed into a 2 bed 2 bath with no w

Our manager, Karen Denning, is honestly the best!! Healed our previous renter trauma, and continues to give us an amazing experience as we move out. Highly recommend working with her! And hope to work with her again in the future!

Big shout-out to Eric Sadlak for his professionalism and NPP for a great renting experience. Rent was paid on a tenant portal, allowed prepay and there were no fees for transactions. We had a doorlock that broke on us and NPP expedited processing a locksmith to come out and re-do the locks in a reasonable time. We also had a few edits to the lease which clarified a few topics, which was easily accommodated with our property manager. Renewal documentation was a simple process. The only reason we moved is because we are expecting a child. Lucky whoever gets the place next! Overall this is a top quality company that is not nearly as shady as some of the other prop management companies that exist in Seattle. We look forward to working with Eric as a real estate agent in the future. 5/5 Thanks.

The only agent who had any heart or was good at their job was Brian and he is gone. I wouldn’t recommend. This company will make you look bad and make claims moving forward to the next home that aren’t true. You will have to use far past rental history when moving. They really should not have gotten rid of Brian.

While staying at a property that NPP managed, it was fine & the property manager really had my back, however at the end was when everything went downhill. NPP took advantage of the large deposit. The deposit was $1450 (typically places are $300) and I now know it’s bc they want to charge the tenant for as much as possible. I was charged over $450 for patchwork on the walls along with some small fridge repair. I cannot fathom how that takes that long and that much time. Additionally, when I asked for an invoice for what I was being charged for, I never received one. NPP, I would like at least $100 of my money back! UPDATE: i reached per the response below and never got a response!