PMP Management - Los Angeles, CA

I’ve had a consistently excellent experience with PMP Management at Three Sixty at South Bay. In particular, Joy and Kiaira have been outstanding points of contact for our community. They are professional, reliable, responsive, and genuinely seem to care about the residents and the property. Whenever I’ve reached out with a question, concern, or issue, they have always acknowledged it promptly and, more importantly, taken action to get it resolved. That level of responsiveness has been consistent for as long as I can remember, and it makes a real difference as a resident.

I have always had a good relationship with the office staff. Janet has made it easier for me and other board members when we get together for the executive sessions, prior to the board meeting, to explain and discuss the issues we have and get full knowledge of what is going to be discussed. I have lived at New Horizon‘s for 23 years and have been on the board for 13 of those years. I know the rest of the staff quite well and get along with them all. Santiago is the best maintenance person we have ever had at New Horizon‘s.

Joy Wei (ThreeSixty) is simply outstanding as our HOA manager. She approaches every concern with genuine care, as if our community were her own home. Whenever we have repair issues, she schedules everything promptly and handles it with total professionalism. Beyond being incredibly knowledgeable and effective at her job, Joy is patient, kind, and truly committed to making sure residents feel heard and taken care of. We are so lucky to have her!

Congratulations To Our Outstanding General Manager at Market Lofts!!! Geoff Lloyd, General Manager at Market Lofts, has made an extraordinary difference in the overall operation, presentation, and resident experience of our building. Since joining Market Lofts, Geoff has assembled and put in place an extremely talented and knowledgeable staff. He is highly responsive to resident inquiries and requests, often addressing issues immediately. At the same time, he effectively manages the day-to-day operations of the building while working closely with the Board of Directors. Geoff brings an impressive depth of knowledge regarding the building’s systems and operations. He provides strong oversight of third-party contractors and ensures that work is properly managed and completed. Perhaps equally important, he possesses outstanding conflict-resolution skills. He has become an invaluable brid

I've had great experiences working with Joy at the front office over the past couple years. She's always been very responsive, competent and friendly. Recently, I worked with her and Kiaira as well and both have been very helpful and quick to communicate clearly.