Streamline Property Management

I have rented a property managed by this company for a year. The property itself is fine overall. However, when issues do arise, communication has typically been slow and, occasionally, non existent. Some maintenance issues have required me to pester the office via email, the online portal, and eventually via phone for months. I understand that everyone is busy, but the word "management" is built into the name of the company - that's the job. That being said, I renewed a lease with Streamline because the rental property is fine and suits our needs. I anticipate a similar lack of thorough communication and sense of urgency regarding issues that directly affect us. Please be aware that this could happen to you, too. An additional note, our rent is always paid early, we keep the property spotless, and have been told by the company that we are "exceptional tenants". I do wish our apparent

I had a great experience throughout the leasing process. Everything was smooth, efficient, and clearly communicated from start to finish. Irving Garcia was especially helpful, responsive, and made the entire process stress-free. I really appreciated the professionalism and attention to detail. Highly recommend!

My wife and I were looking to move out of our apartment into something roomier and homier, and we found a great house for a great rate managed by Streamline. Our leasing agent Christian Hernandez, is a star and gave us a tour within days of submitting our application. He was very friendly and was able to answer all of our questions. He was extremely prompt to respond in all of our communications making the whole process a breeze!

Providing some detail here for others to see and since streamline wanted to reach out to me directly after I posted this. My agent was Zenet who was initially helpful, booked a tour, put in my application she said I’d hear back in 2-3 days depending on when my references answer. One week goes by, no answer so I email her, another day goes by, then I call her. She answers and tells me she saw my email and then tells me my former landlords need to respond, which she then checks and sees they did, which tells me as the applicant she hadn’t even looked at it in the over a week it was completed and ignored my email. She then tells me she’ll probably hear in the next 24 hours. A week goes by with no communication, I call her multiple times, call the main streamline multiple times and receive no answer or communication from either until Zenet responds to a text telling me another renter got it.

I would say that I am fortunate to have Irving Garcia as my property manager. He is one of those rare people who absolutely loves his job, has a great personality that translates to minimum noise for me to deal with, and is always super efficient to find solutions to the slightest problems so that I don’t have to worry about it. I’m literally glad that I signed up with Streamline. And utmost thanks to Irving!