Two Trees Management

I had a wonderful experience through Two Trees Management. Matt was incredibly responsive, easy to work with, and made the entire process smooth and efficient from start to finish. He was always available to answer questions and kept everything moving seamlessly. I truly appreciated the professionalism and would highly recommend Two Trees Management and Matt to anyone looking for an apartment.

The team at Two Trees couldn't be more professional, kind, and efficient. For every decision, document, or step in the process they let us know what we needed to do in a way that was prompt, clear, and simple. Somehow they've made the process of moving feel easy Big thanks to Harold, Matt, and the rest of the Two Trees team!

Matt at Two Trees was great to work with! He made our apartment search feel simple and manageable. He was responsive, honest, and really knew the process. We ended up in a place we’re super excited about. We highly recommend!

I love living in their buildings and the management team has been great, but the leasing office communication can be chaotic. If you’re applying for an apartment, I strongly recommend asking them to CC their full leasing team on emails. I was shown a unit, followed up for deposit instructions, didn’t receive a response for several days, and the unit was leased to someone else in the meantime because the team wasn’t aligned. Better coordination would really improve the leasing experience.

I have a very disappointing experience with two trees. I thought I had the perfect apartment - I applied online and scheduled a tour. The leasing agent Eleanor told me I must visit it before I put down the deposit and secure the apartment (untrue). This turns out to be false - you can secure the apartment without touring and can do virtual tours which was not offered to me as an option. I expressed my urgency and desire yet Eleanor didn’t seem interested. I lost the apartment because someone was able to tour a couple hours before thus put down the deposit. The entire experience was just lack of transparency and communication from the leasing agents end and felt overall unfair. I escalated the issue to Eleanor’s manager who has been helpful but I’ve had to follow up with him regarding the next steps he outlined.